Design and structure, done properly, can insure you are running on all cylinders.
4 Keys to Top-Notch Call Center Management
An effective and successful call center starts at the top. [...]
Design and structure, done properly, can insure you are running on all cylinders.
An effective and successful call center starts at the top. [...]
There are many factors that go into finding and signing [...]
One of the most important elements of the Federal Trade [...]
Do you remember the days when it was normal [...]
Why You Shouldn’t Overlook After-Call Work The number [...]
Telecom companies like AT&T, Verizon, Comcast and T-Mobile do billions [...]
Despite the fact that call centers exist in numerous [...]
Every business has goals that they aim to meet every [...]
With interest rates on the rise and fewer homes on [...]
“I’d like to speak to your supervisor,” is a [...]