The Importance of a Personal Connection
When a customer calls an inbound call center, more [...]
CallShaper FAQs: Can I track media costs and cost per sale with CallShaper?
Each month, we will be highlighting a question we [...]
How Zapier Makes Integration a Cinch
When new customers begin using CallShaper, we strive to [...]
4 Tips for Writing a Positive Script
Having an easy-to-navigate and interactive scripting interface like that [...]
Three Questions to Ask Before Moving to the Cloud
There are numerous benefits to moving your call center [...]
CallShaper FAQ: Does CallShaper record calls?
CallShaper FAQ: Does CallShaper record calls? Each month, we [...]
Not All Auto Dialers Are Created Equal
In the early days of call centers in [...]
CallShaper FAQs: Can I use CallShaper with my cell phone?
Each month, we will be highlighting a question we [...]
New to CallShaper? Breaking Down the Three Application Types
One of the things that CallShaper prides itself on is [...]
4 Lead Management Problems You Can Solve with CallShaper
Outbound call centers live on leads. Without them, campaigns [...]