Optimize Team Performance with Customizable Scorecards
Being a manager or a supervisor is a busy [...]
Being a manager or a supervisor is a busy [...]
Maintaining up-to-date knowledge of Do Not Call (or [...]
Telemarketers need leads and those leads need to come [...]
Do you want to see what’s happening with [...]
When a customer calls an inbound call center, more [...]
Each month, we will be highlighting a question we [...]
When new customers begin using CallShaper, we strive to [...]
Having an easy-to-navigate and interactive scripting interface like that [...]
There are numerous benefits to moving your call center [...]
CallShaper FAQ: Does CallShaper record calls? Each month, we [...]