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Callshaper

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  • Increased agent efficiency and higher contact rates that maximizes your return on investment.

  • Customized scripting, WebHooks and API integration helps reduce data entry mistakes and keeps you and your clients happy.

  • Quickly measure agent and lead performance with accurate real-time reporting.

  • Because we host everything in the cloud, you’ll be up and running quickly and will save on IT costs.

CallShaper has been great! The support, access to stats and just the overall layout of everything. This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

Carl Veldhuizen, American Benefit

With the piece of mind this tool gives to you, how it helps me impress my clients, allow both my agents and staff effectively and efficiently manage and help increasing profit, this software easily pays for itself based on the clients I worked with.

Stanley Burgess, SB Global BPO

This software is so easy to use. I had both my Supervisor and QA in training using the software within their first few days in their new position. They were able to catch on quickly and even identify features I was not aware of. They both love this tool and rated it as 5 star, I totally agreed with them.

Stanley Burges, SB Global BPO

CallShaper has been great! The support, access to stats and just the overall layout of everything. This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

Ali Irfan, Glades Drugs

CallShaper’s Predictive Dialer service:

  • Increases calls made per day (no 4:1 dialing ratios!), enhanced with our statistical algorithms;
  • Automates the call handling process
  • Reduces unanswered calls, long waiting times, and dead numbers to maximize overall effectiveness; and
  • Keeps your agents busy while ensuring compliance with all applicable regulations.

Experience the dynamism of a cloud-based automated call center. Submit your information today to schedule your free demo!