Acceptable Use Policy for

Welcome to CallShaper, LLC (“Company,” “we,” “us,” or “our”). This Acceptable Use Policy (AUP) governs the use of our services, software, applications, and related technology (“Services”). By using our Services, you agree to adhere to this AUP. Failure to comply may result in termination of your access to our Services.

1. Prohibited Activities

You must refrain from engaging in any activities that are unlawful, unethical, or violate this AUP while using our Services. Prohibited activities include, but are not limited to:

• Unauthorized Access: Attempting to access our systems, networks, or accounts without authorization.

• Malicious Use: Engaging in hacking, distributing malware, or any activity compromising the security or integrity of our Services or user data.

• Spam and Unsolicited Communication: Sending unsolicited commercial communications, bulk emails, or engaging in activities leading to network blacklisting.

• Intellectual Property Violation: Infringing upon intellectual property rights such as copyright, trademark, or patent through our Services.

• Illegal Content: Transmitting illegal, harmful, obscene, or offensive content via our Services.

• Fraud and Deception: Committing identity theft, impersonation, or engaging in deceptive practices.

• Unauthorized Monitoring: Attempting unauthorized access or interception of other users’ communications.

• Network Abuse: Consuming excessive network resources, disrupting normal service operation, or impacting other users’ experience.

2. TCPA Compliance

When using our Services for telemarketing or communications, you must comply with the Telephone Consumer Protection Act (TCPA) and relevant laws. Obtain proper express consent before sending automated dialing, prerecorded messages, AI-generated voices, or any marketing communications. CallShaper reserves the right to limit access to our systems and services for anyone who is not in compliance with all applicable laws and regulations.

3. Telemarketing Sales Rule (TSR) Compliance

If conducting telemarketing through our Services, comply with the Telemarketing Sales Rule (TSR). This includes honoring “Do Not Call” requests and maintaining accurate transaction records. Non-compliance may lead to legal consequences and service termination.

4. Reporting Violations

Report any AUP, TCPA, or TSR violations or suspected unauthorized use of our Services to promptly.

5. Enforcement

Upon AUP, TCPA, or TSR violation, we may take appropriate actions including:

• Issuing warnings.

• Suspending or terminating service access.

• Reporting illegal activities to authorities.

• Pursuing legal action if necessary.

6. Changes to the AUP

We may update this AUP to reflect changes in Services, TCPA, TSR, or legal requirements. Updates will be posted on our website, and your continued use of our Services constitutes acceptance of the revised AUP.

By using our Services, you acknowledge understanding and agree to comply with this AUP, including TCPA and TSR compliance clauses.

For questions or concerns about this AUP, contact us:

• Email:

• Phone: 888-276-1370

• Address: PO Box 690 White Marsh, MD 21162-0690

Updated June 2024