As thousands of people have learned over the last few months, working from home is a vastly different experience from working in an office. There are new distractions, new routines and new schedules that can disrupt productivity, limit efficiency and sap brainpower. Here are four tips to help you stay on top of your game while working from home:
1. Take Screen Breaks
Spending hours on end staring at a screen can take a toll on your energy levels and your ability to focus, not to mention the fact that it also likely means you’re spending all that time sitting, which can take a toll on your health. In order to make sure you have the proper alertness to adequately respond to calls, try to take a five-minute break every hour in which you stand up and walk away from your computer screen. Use those five minutes to look out the window, check in with your family, refill your water bottle, or simply close your eyes and breathe. Then when you return to your computer and put your headset back on, you will feel refreshed, alert and ready to go.
2. Head Outside
The opportunity to go outside during the workday is one you may not have while working in the office, but if you do now, take advantage! Getting just a bit of fresh air during the day will feel immediately rejuvenating and provide an instant mood boost that will be apparent to the customers you speak to afterwards. If you can’t spend your five-minute breaks outdoors, try heading outside during lunch or even before you start your day during the time you would normally have spent commuting. Exposure to natural light has been study-proven to improve energy, mood, and mental clarity, while simply being in nature rapidly lowers stress levels.
3. Snack Smart
With your entire kitchen at your disposal all throughout the day, it can be tempting to grab anything and everything to munch on during work hours—but choosing snacks filled with sugar or processed carbs can sap your energy and induce brain fog. To help you stay sharp, enjoy snacks that are low in sugar and high in protein, such as nuts, trail mix, an apple or celery with peanut butter, or a high-protein snack bar. These will keep your energy levels consistently high, so you’ll be presenting the best version of yourself to callers.
4. Remember, You’re Not Alone!
Working from home can feel like being on an island. But you’re not alone: You have your fellow agents and supervisors and the support of CallShaper’s award-winning call center platform behind you. Remember that, and you’re well on your way to working from home productively and efficiently.