The leading originator of a cutting-edge call center platform now offers clients the highest level of protection.
PERRY HALL, MD — May 22, 2018 – CallShaper, LLC (CallShaper), the originator of a cutting-edge cloud-based dialer platform, announces their partnership with The Blacklist Alliance (Blacklist), whose mission is to minimize the impact and expense of abusive Telephone Consumer Protection Act (TCPA) litigation. This collaboration provides CallShaper’s clients the ability to add the Blacklist’s proactive Litigation Firewall™ service to their call center platform to automatically block calls to and from predatory TCPA litigators. The Litigation Firewall is only part of the Blacklist’s multilayered TCPA defense system, which includes data management tools and 24/7 legal support.
Since 2010, call centers using automated dialing systems have experienced an increase of 1,273% in TCPA lawsuits due to class action attorneys and ordinary consumers taking advantage of TCPA law and suing corporations for millions because of minor violations. This strategic partnership provides CallShaper with a competitive advantage as currently, there are very few, if any, cloud-based dialers on the market with these advanced capabilities.
“Expanding our portfolio to offer clients the highest level of protection against TCPA lawsuits goes synonymous with our cloud-based dialer platform,” said Bob Wienholt, CEO and Cofounder of CallShaper. “We take protecting our clients seriously from the minute they adopt our service. As their long-term partner, we aim to provide our clients with a platform that has the latest features, which enables them to be more efficient, ultimately increasing their bottom line.”
When call centers are victim of a TCPA lawsuit, the monetary impact of defending against them is catastrophic. No matter the company size, the costs are often so large that they are forced to close their doors to pay outrageous settlement fees. The services offered by The Blacklist Alliance service is taking CallShaper’s level of protection to the safest on the market. Currently, CallShaper’s cloud-based call center platform has TCPA and state regulations already built-in. In addition, with CallShaper’s compliance files residing in the cloud, documentation is easy to access and download.
“We have chosen to partner with CallShaper because the cloud-based software they have developed is undoubtedly the most efficient and proactive on the market,” said Blacklist CEO, Seth Heyman. “Their software is TCPA compliant and they are experts in building the ever-changing regulatory rules into their dialers. There was good synergy between our common goal, which has made them the perfect partner.”
CallShaper, founded in 2012 and located in Perry Hall, Maryland is the originator of a cutting-edge cloud-based call center platform for efficiency and compliance-minded directors of inbound and outbound telemarketing call centers. CallShaper harnesses the power of the cloud to automate 100% of the telemarketing process to keep agents focused on making sales. For more information, please visit www.callshaper.com.
About The Blacklist Alliance
The Blacklist Alliance was founded by experienced TCPA attorneys and call center industry professionals who recognized that compliance alone is not enough to prevent TCPA lawsuits. Together, they developed a Litigation Firewall™ that offers marketers, debt collectors, and call centers a simple, sophisticated, and effective defense against the growing threat of predatory TCPA litigation, increases efficiency, and enhances compliance. For more information, please visit www.blacklistalliance.com.