4 Most Common Customer Support Mistakes
For people working in an inbound call center, the [...]
For people working in an inbound call center, the [...]
When we were founded in 2009, CallShaper was all [...]
When the COVID-19 pandemic began over two years ago, [...]
When you’re running an inbound call center, customer experience [...]
While there are plenty of businesses that use call [...]
At one point or another, you’ve likely gotten the [...]
At CallShaper, the customer experience is the most important [...]
Have your call center’s connection rates been lagging? Have [...]
While companies would love to have every single aspect [...]
No matter the role of your call center in [...]