How would you like a dialer that did not require a programmer to do everything for you? A do-it-yourself dialer that allowed you to do the scripting, set the parameters, do data capture and data validation, set up the reports you need, and allowed you to set up custom export files yourself? Wouldn’t that be a dream come true?
As a call center operations manager, programming has always been a bottleneck. Now you don’t have to wait for them, you can start up your own campaigns, you can make real time changes to your current campaigns, all without technical support! Here is what you can expect:
- Predictive, preview and manual dialing
- Dynamic scripting
- Data capture and data validation
- Compliance requirements like abandonment, calling hours, caller ID, all built in
- Quality recordings, scorecards and reporting
- Lead management and media tracking
- Export files with custom values and field names
No technical skills required; anyone can do it! This is a web-based, predictive dialer, with inbound and outbound capabilities. Cheap variable per seat pricing.
Contact us at firstname.lastname@example.org now to find out more!
CallShaper is committed to continuing to invest in our technology to allow call centers to become more efficient and more profitable. Request A Demo Today!