Hot Topics in Compliance: The Difficulty in Defining an ATDS
One of the six central provisions of the Telephone Consumer [...]
One of the six central provisions of the Telephone Consumer [...]
Everyone in the call center industry knows that historically, offshore [...]
There are many different types of businesses and industries [...]
In today’s rapidly evolving regulatory landscape, staying compliant with [...]
Consent, and whether or not the customer has given [...]
Telephone answering services are useful to many more businesses than [...]
In today’s economy, when many customers are looking for [...]
Here at CallShaper, we’re all about efficiency in 2024. [...]
If you’re wondering why your small business is not [...]
By the time you hire a new agent or sign [...]