Higher pay isn’t always the best way to get the best out of your team. Here are some great ideas
4 Strategies to Enhance Virtual Training for Call Centers
With more call center agents working from home—whether part-time [...]
Hot Topics in Compliance: Avoiding TCPA Lawsuits
Hot Topics in Compliance: Avoiding TCPA Lawsuits When [...]
The Two Key Elements of a Successful Inbound Call Center
Let’s be honest: There are a lot of elements [...]
Why do our customers LOVE CallShaper?
Three things—Compliance, Contact Rates and Ease of Use Compliance “When [...]
What should you pay for your dialer?
In today’s competitive market, you should not overpay for your [...]