We all know it takes a special brand of people to excel in this environment. Here are some things you can do to make the most of it.
Scripts are incredibly important to the agents working in any [...]
Even though Do Not Call (DNC) lists can feel [...]
Outbound call centers live on leads. Without them, campaigns [...]
"Nearly 30% of working professionals would quit if they [...]
Each month, we will be highlighting a question we [...]
CallShaper’s dynamic scripting interface includes a variety of features [...]
Even if it is the backbone of your campaign, [...]
Do Not Call (or DNC) lists exists to give [...]
You’ve done everything right in setting up your outbound [...]
There are numerous extensive and constantly changing regulations and [...]
