We all know it takes a special brand of people to excel in this environment. Here are some things you can do to make the most of it.
The Key to Making a Call Center Agent’s Job a Cinch
When a call center agent clocks in, puts on a [...]
Finding Success with Call Center Solution Provider
Discovering A Call Center Solution Provider Right or wrong, the [...]
International Labor Pool for Call Centers
Can you imagine running your call center without having to [...]
Managing A Virtual Call Center
CallShaper has a vision for a more efficient, more profitable [...]
Implementing Call Center Software
How Call Center Software Can Drive Your Business In our [...]
Contact Maximization Strategies
You probably spend a lot of money on media to [...]
Maximize Your Sales With A Cloud Predictive Dialer
How Integrating a Cloud-based Predictive Dialer Can Sky-Rocket Your Sales [...]
Do-It-Yourself Dialer–A CallShaper Review for 2019
If you work in sales, customer outreach by phone is [...]