3 Tips for Managing a Remote Call Center
Being a manager of anything is hard work. You [...]
Being a manager of anything is hard work. You [...]
Many of the most important experiences you will have [...]
Being a call center agent is much more than [...]
Call centers serve many, many purposes, and that purpose [...]
The agents working in your insurance call center are [...]
It’s true that the agents working in your call center [...]
Nowadays, many of the most cutting-edge and sought-after call [...]
If you’re running an inbound call center, you have [...]
For people working in an inbound call center, the [...]
When we were founded in 2009, CallShaper was all [...]