CallShaper Productivity Features: 4 Upgrades to Boost Agents
In today’s fast-paced contact center world, your team can’t [...]
The Importance of TCPA Compliance for Call Centers in 2025
The Telephone Consumer Protection Act (TCPA) continues to be [...]
Tracking Inbound Calls by Media Source and Spend: Why It’s a Game Changer for Your Marketing ROI
In today’s hyper-competitive marketing landscape, data-driven decision-making is critical. [...]
Get Your Outbound Calls Through!
Outbound call centers are facing an increasing challenge: ensuring [...]
Choosing the Right Dialing Platform for Your Call Center: Key Factors for Success
When selecting a dialing platform for your call center, [...]
How to Maximize Contact Rates Amid Outbound Dialing Challenges
The outbound call center industry is facing increasing challenges [...]
We’re Here for You: Every Step of the Way with CallShaper Support
At CallShaper, client support isn't just a feature, it’s part [...]
The Power of Call-Backs: A Win-Win for Customers and Agents
No matter how streamlined your call center process is—from intuitive [...]
Proof Of Consent
In the realm of telemarketing, obtaining and documenting consumer consent [...]
Why Your Telephone Answering Service Should Be Cloud-Based
If your small business isn’t growing as quickly as you’d [...]