contact rates

How to Maximize Contact Rates Amid Outbound Dialing Challenges
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How to Maximize Contact Rates Amid Outbound Dialing Challenges

Contact Center Strategy (Outbound)

How to Maximize Contact Rates Amid Outbound Dialing Challenges

The outbound call center industry is facing increasing challenges [...]

By Libby Leust|2025-04-18T11:30:59-04:00April 18th, 2025|Contact Center Strategy (Outbound)|0 Comments

Why do our customers LOVE CallShaper?
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Why do our customers LOVE CallShaper?

Contact Center Incentive or Bonus Ideas, Contact Center Management Techniques, Contact Center Philosophy

Why do our customers LOVE CallShaper?

Three things—Compliance, Contact Rates and Ease of Use Compliance “When [...]

By Tia Johnson|2019-11-14T13:16:06-05:00November 14th, 2019|Contact Center Incentive or Bonus Ideas, Contact Center Management Techniques, Contact Center Philosophy|0 Comments