CallShaper FAQs: Does CallShaper have online scripting? Gallery CallShaper FAQs: Does CallShaper have online scripting? Contact Center Equipment CallShaper FAQs: Does CallShaper have online scripting? Each month, we will be highlighting a question we [...] By Tia Johnson|2020-12-30T17:40:12-05:00December 30th, 2020|Contact Center Equipment|0 Comments Read More
The Key to Making a Call Center Agent’s Job a Cinch Gallery The Key to Making a Call Center Agent’s Job a Cinch Contact Center Equipment, Contact Center Management Techniques, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound) The Key to Making a Call Center Agent’s Job a Cinch When a call center agent clocks in, puts on a [...] By Tia Johnson|2020-03-03T12:50:01-05:00March 3rd, 2020|Contact Center Equipment, Contact Center Management Techniques, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound)|0 Comments Read More