Why Efficiency, Not Speed, Should Be Your Call Center’s Goal
If you want to build a successful outbound call [...]
How CallShaper Transforms to Fit Your Business
At one point or another, you’ve likely gotten the [...]
Is It Time to Add a Call Center to Your Growing Business?
Congratulations! The business you’ve started is growing rapidly. Perhaps [...]
3 Ways to Increase Your Cold Calling Connection Rate
Cold calling is still a significant part of sales, [...]
What Our Customers Are Saying About CallShaper
At CallShaper, the customer experience is the most important [...]
Introducing Caller ID AutoPilot from CallShaper!
Have your call center’s connection rates been lagging? Have [...]
How CallShaper Supports BPO
While companies would love to have every single aspect [...]
4 Ways to Increase Agent Productivity
Any call center is only as successful as its [...]
Why You Should be Forecasting Call Volume
No matter the role of your call center in [...]
The Role of the Carrier in Maintaining Call Center Compliance
There are many factors that come into play in [...]