5 Questions to help choose the right Call Center Software
There are tons of options out there for companies [...]
4 Most Common Customer Support Mistakes
For people working in an inbound call center, the [...]
How CallShaper Supports Sales-Focused Businesses
When we were founded in 2009, CallShaper was all [...]
How COVID-19 Has Impacted Call Center Agents
When the COVID-19 pandemic began over two years ago, [...]
4 Surprising Factors That Could be Ruining Your Customer Experience
When you’re running an inbound call center, customer experience [...]
Why CallShaper Is Best for Inbound Call Centers
While there are plenty of businesses that use call [...]
How CallShaper Transforms to Fit Your Business
At one point or another, you’ve likely gotten the [...]
What Our Customers Are Saying About CallShaper
At CallShaper, the customer experience is the most important [...]
Introducing Caller ID AutoPilot from CallShaper!
Have your call center’s connection rates been lagging? Have [...]
How CallShaper Supports BPO
While companies would love to have every single aspect [...]